Privacy Policy
Last Updated: January 15, 2025
At Drywo Fwibu, we understand that starting your investment journey involves trust. This policy explains how we handle your personal information when you use our educational services. We're committed to protecting your data and being transparent about our practices. This isn't just legal language—it's about how we actually work with your information every day.
1 Information We Collect
When you explore our educational programs or register for courses, we collect specific types of information. Some you give us directly, and some we gather as you interact with our platform.
- Account details including your name, email address, and contact number when you sign up for our programs
- Payment information processed through secure third-party providers when you enroll in courses
- Learning preferences and progress data to personalize your educational experience
- Technical information like IP address, browser type, and device details when you visit our website
- Communication records when you reach out to our support team or participate in course discussions
- Optional demographic information to help us understand our student community better
We don't collect information we don't need. Everything we gather serves a specific purpose in delivering or improving our educational services.
2 How We Use Your Information
Your data helps us run our educational platform and make it better. Here's what that actually means in practice:
We use your information to deliver course content, track your learning progress, send important updates about your programs, process payments, and respond to your questions. We also analyze usage patterns to improve our curriculum and platform functionality.
Service Delivery
Your account information allows us to grant access to course materials, save your progress, and customize your learning dashboard. When you're halfway through a module on portfolio diversification, we need to remember that so you can pick up where you left off.
Communication
We'll email you about course updates, upcoming program dates (like our autumn 2025 investment fundamentals series), and important changes to our services. You can opt out of promotional messages, but we'll still need to send essential service notifications.
Platform Improvement
We look at aggregated data to understand which topics resonate most with students and where people might be struggling. This helps us refine our curriculum and identify areas where we should develop new content.
3 Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, but let's be honest—no system is completely bulletproof. We use industry-standard encryption, secure servers, and regular security audits.
| Data Type | Storage Location | Retention Period |
|---|---|---|
| Account Information | Secure Canadian servers | Duration of account plus 3 years |
| Course Progress Data | Encrypted database | Duration of account plus 2 years |
| Payment Records | Third-party processor | 7 years (tax requirements) |
| Support Communications | Secure Canadian servers | 3 years from last contact |
| Website Analytics | Anonymized logs | 24 months |
Your data stays primarily on Canadian servers, which means it falls under Canadian privacy laws including PIPEDA. If we ever need to transfer data outside Canada for specific services, we ensure adequate protection measures are in place.
4 Sharing and Third Parties
We don't sell your information to anyone. Period. But we do work with specific partners to deliver our services, and they might have access to certain data.
- Payment processors handle transaction data when you purchase courses
- Email service providers help us send course updates and newsletters
- Cloud hosting services store our platform data securely
- Analytics tools help us understand how people use our website (with anonymized data)
- Customer support platforms where our team manages student inquiries
These partners are contractually obligated to protect your information and can only use it for the specific services they provide to us. We vet our partners carefully and work only with companies that meet Canadian privacy standards.
5 Your Privacy Rights
Under Canadian privacy law, you have specific rights regarding your personal information. These aren't just theoretical—we've built processes to make them work in practice.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Inaccuracies
Update or fix any incorrect personal information in your account at any time through your dashboard or by contacting us.
Delete Your Account
Request complete deletion of your account and associated data. Some records may be retained for legal or tax purposes.
Withdraw Consent
Opt out of marketing communications or withdraw consent for optional data uses without affecting your core service access.
Data Portability
Receive your course progress and personal data in a structured, commonly used format that you can transfer elsewhere.
Lodge Complaints
Contact the Office of the Privacy Commissioner of Canada if you believe we've mishandled your personal information.
How to Exercise Your Rights
Send requests to info@drywofwibu.info with "Privacy Request" in the subject line. Include your full name and account email so we can verify your identity. We respond to most requests within two weeks, though complex requests might take up to 30 days.
6 Cookies and Tracking
Our website uses cookies—small text files stored on your device. Some are essential for the site to function, while others help us understand how people use our platform.
Essential cookies keep you logged in and remember your course progress. Analytics cookies show us which pages are most helpful and where students spend their time. You can disable non-essential cookies through your browser settings, though this might affect some functionality.
We don't use advertising cookies or share tracking data with ad networks. Our tracking serves one purpose: making our educational platform work better for students.
7 Children's Privacy
Our services are designed for adults 18 and older. We don't knowingly collect information from anyone under 18. If we discover that someone under 18 has created an account, we'll delete it and associated data promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately at info@drywofwibu.info.
8 Policy Updates
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and post a notice on our website for at least 30 days.
The "Last Updated" date at the top of this page shows when we last revised the policy. Continuing to use our services after changes take effect means you accept the updated terms.
9 Contact Information
Questions about this privacy policy or how we handle your information? We're here to help.
Vancouver, BC V6E 4T8
Canada
For formal privacy complaints or concerns, you can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website at priv.gc.ca.